The management rules are intended for PT.RUAN INDAH INDONESIA. (hereinafter referred to as "the Company") and the Members (hereinafter referred to as "the Member(s)") to comply with the mutual agreement in selling the Products sold by the Company (hereinafter referred to as "the Products"), so as to settle a sound, reasonable distribution culture and to promote common prosperity of both the Company and the Members.
Article 2 Scope of ApplicationUnless otherwise specified in a separate agreement regarding the Company's member management, both parties shall conform to the management rules.
Article 3 Applicable RuleThe management rules shall be based on the "Act on the Door-to-door Sales and etc".
Article 4 Subject of ApplicationThe subject under the management rules shall be all the Members registered in the Company.
Any citizen of South Korea can sign up to be the Member, and will not be restricted from becoming the Member owing to the person's age, educational background, career, job, gender, religion and other physical disabilities. However, any individual set forth in each clause of Article 14, the Act on Door-to-door sales and etc, shall be restricted from registration.
Article 6 Restriction of RegistrationAny individual specified in each clause shall be restricted from registration.
① A copy of ID card (limited to only a copy of identification card or driver's license);
② Certificate of residence, certificate of alien registration and so forth (limited to the ID card accepted in accordance with the applicable laws) in accordance with Clause 8 of Article 6 and a copy of passport;
③ When a foreigner is to register, a copy of ID card per country; and
④ A copy of bankbook with the Member's name.
Qualification for membership has its effect when the Company grants an unique ID to the applicant, and the Company has the sole right to determine whether to approve the qualification or not.
Article 9 Meaning of Qualification for MembershipThe Member registered by the Company refers to an independent member performing sales activities at his/her own decision conforming to the sales policy, marketing plan and Product purchasing disclosed by the Company, and the Member is legally responsible for all such activities.
Article 10 Management of Member InformationUpon registration, the Member shall clearly reveal personal information and matters related to recommendation and support in accordance with the procedure of submitting documents set forth by the Company, and the individual submitting such documents shall be responsible for any fault or error. In addition, the Member shall immediately notify the Company when the personal information (address, contact number and etc) and other necessary information are changed. The Member shall be responsible for not notifying such change(s) (for instance, mail return).
Upon membership registration, the Company shall provide the Company's rules and Product information, and the Member shall have fully knowledge of all rules and information upon registration. The Member must deliver only the information officially released by the Company, and shall not distort or exaggerate the information released.
Article 12 Sincere Sales ActivitiesAll Members shall sincerely conduct sales activities when he/she is accurately informed and certain of the Products after he/she used such Products, and shall be responsible for all sales activities in relation to sub-members or customers. Furthermore, all Members must inform his/her contact number to the sub-members he/she recommended/supported or the customer (member) who purchased the Products.
Article 13 Training Support & CompletionSince all Members receive allowance by sincerely supporting training for sub-members, the duty of training and managing sub-members should be constantly fulfilled. The training for promotion shall be conducted and the sub-members shall complete such training. The Company may impose sanctions for those not completed the training.
Article 14 Tax PaymentFor any income generated from selling the Company's Products, all Members shall sincerely pay taxes in accordance with the tax law of South Korea.
Article 15 Conforming to the Relevant Laws, Ordinances and RulesUpon registration, all Members shall be deemed to have agreed with the Company's general rules, and in particular, agreed with and signed the 'Membership Management Rules'. Thus, the Members shall conform to all rules, training and management specified by the Company as well as the relevant laws in conducting sales activities.
Qualification for membership shall be in effect for 6 months from the month after the month of approval (the month of new registration or of purchase) to the end of the sixth month. If there is a Product purchase, it shall be in effect for 12 months from the month after the month of purchasing to the end of the twelfth month.
Article 17 Cancellation of Allowance owing to Subscription WithdrawalWhen subscription withdrawal of the contract on purchasing the Products of the withdrawer or the recommended (hereinafter referred to as "return") has occurred, the contract is retroactively terminated, having no reason to pay allowance to the Member. In principle, the allowance already paid shall be redeemed or deducted for it becomes unjust enrichment.
Article 18 Replacement & Return for Different Product"Replacement" refers to exchanging the Product purchased by the Member from the Company with the same one when there is a defect or fault in such Product for the duration of 3 months. Such Product can be exchanged with the same one in accordance with the quality certification system of 3 months.
"Return for Different Product" refers to requesting for exchange of the Product purchased by the Member from the Company with the different one when there is a defect or fault in such Product for the duration of 3 months. Such Product can be returned to be exchanged with the different one in accordance with the quality certification system of 3 months.
Article 19 Changing Member's NameIn principle, it is impossible to change the Member's name, yet it is exempted under the following circumstance:
The Member shall not register (recommend/support) someone as his/her sub-member without the consent of such person or have such person insured using the copies of ID card and bankbook.
Article 21 Registration of the Person Restricted from RegistrationTeachers (faculty included), public officials, minors, students and any other unqualified person shall not be registered as the Member, and when such person is as specified in Article 6 of the management rules, he/she shall immediately or without delay withdraw from membership.
Article 22 Forced Membership Registration or Sales ContractThe Member shall not force the other party to conclude a contract on Product sales, or hinder subscription withdrawal or termination of the contract.
Article 23 Circulation of False or Exaggerated InformationThe Member shall not inform a false or exaggerated information, induce sales deals using a deceitful method, deliver a false information on the quality and price of Products, or take actions to mislead others to believe that the Products are far more better or advantageous than their actual conditions. Furthermore, the Member shall not address his/her interpretation or opinion related to the Products, other than the official announcement of the Company.
Article 24 Action to Burden Others & Imposition of DutyThe Member shall not burden the registered Member and the person who wishes to be the Member with whatever reasons, including requesting for a membership fee, supplementary sales item and training fee that exceed the 'Degree defined in the Presidential Decree', and not take actions for imposition of duty.
Article 25 Action related to Subscription WithdrawalThe Member shall not take any of the following actions.
The Member shall not force registration of others as sub-members using his/her social status, or encourage membership registration or Product sales by circulating a false information that celebrities or the famous have been registered.
Article 28 Other Abnormal Business Activities including Staying in a Training Camp or Leaving HomeThe Member shall not force a person who wishes to be the Member or the Member to leave home for a long period of time or stay in a training camp against such person's will, or sit by and watch or abet similar activities.
Article 29 Misrepresentation as the Company's Executives and Staffs & as if having Exclusive RightsThe Member shall not deliver an inaccurate or exaggerated information regarding the Company's Product and allowance payment rule. Also, the Member shall keep in touch with customers after Product sales and perform the customer service after delivering the Product.
Article 31 Making Someone Want to be Lucky & Inducing SalesThe Member shall not make someone want to be lucky with words that if any person is subscribed, money can be earned, promoting the Company's allowance payment rule, or induce customers' investment or sales by a person who cannot conduct business activities (students, minors, seniors, a person devoid of mental/physical capacity and etc).
Article 32 Act of Using the Member's Personal InformationThe Member shall not use the personal information of customers and the Members, unless it is used in accordance with the rules related to Company's membership activities such as calculation of payment and delivery of goods.
Article 33 Mass Media Advertising & Sales through Advertising① The Company related matters or Products shall not be media-advertised without the Company's consent.
② he Company's printed matters (trade name and logo) shall not be manufactured, distributed or sold without the Company's consent.
① The Company's trade name/logo that can be misunderstood as the Company's official homepage shall not be used without the Company's consent, and the Company's shopping mall shall not be copied.
② The Company's business activities shall not be exaggerated using unconfirmed or insufficient information.
③ Advertisement e-mails using the Company's trade name or Products shall not be sent without the consent of given users.
The Member shall not use his/her authority to demand sub-members to do some activities that may burden them, or publicize critical comments that may determine qualification for membership or use abusive language. The Member shall sincerely perform supportive activities, and not sit by and watch wrongful business practices or receive only the allowance.
Article 35 Slander of the Company & MembersThe Member shall not intentionally malign the Company and other Members at an open or closed place, or shall not defame the Company's or Member's reputation even though the fact is revealed without manipulation.
Article 36 Transfer & Acquisition of the Member's RightsThe Member shall never transfer/acquire the qualification for membership illegally, or transfer/acquire the rights and authority of the sales organization and Members to the third party.
Article 37 Money Transaction, Unfulfillment of Product DeliveryThe Member shall not conduct the following actions.
A group for other purposes (separate projects, promoting friendship and others) within the sales organization shall not be organized with a separate group name, or the purpose of such group shall not have the priority over that of the sales purpose. The Members from specific regions or certain Members shall not be called together to exercise the authority's individual influence.
Article 40 Thoughtless Setup of Other MembersThe Member shall not submit a list of false aggregate signatures requesting for a disciplinary action without a concrete evidence, or recommend cancelation of discipline to resolve misunderstanding or conflict after the claim for civil complaints.
Article 41 Unethical Speculative BehaviorThe Member shall not conduct any of the following actions.
The cash income of other Member cannot be replaced with the given person's or other's card, misusing such cash. In accordance with the importance of issue, the qualification of the Member can be suspended or terminated.
For proper establishment of business cultures and prevention from damages caused by good faith or will of other Members, the Company shall request for deliberation by the Ethics Commission regarding a critical issue that is expected to result in suspension of qualification for at least 1 month when the Act on Door-to-door sales and the management rules are violated. The Company shall have the right to take various disciplinary actions and those violating the law or rules shall conform to the final decision.
① Apply by attaching evidential documents upon occurrence of violation;
② Request for reply and explanatory materials from the related Member;
③ Check the facts and investigate the actual conditions; and
④ The sanction decided shall be notified to the given Member in writing (e-Document included).
⑤ When a corrective measure in relation to the violation of rules by the Member requires urgency, or when severe crisis is anticipated, the qualification of the given Member can be restricted during the review period until a final decision is made.
⑥ When a discipline is decided, the Company shall notify the related Member(s) or put up a notice at the related center (e-Document included). After 10 days from the date of such notification, it shall be deemed as no claim for objection and it will handled as notified.
When the Member violated the prohibited matters or the management rules, or for any minor issues, the Company shall warn the Member up to 2 times (However, when the Member violated the rules again from the date of such warning is notified and delivered, the duration for suspension of qualification can be up to 6 months, and the qualification can be terminated and expelled.)
① When the Member violates the terms set forth in Section 5 Prohibited Matters (Article 20~42);
② When a product other than the Company's Product or business is recommended or promoted to other Members of the Company;
① Right to purchase and sell the Products;
② Right to recommend/support new Members; and
③ Right to receive allowance (Here, loss of such right refers to termination of the right).
Any Member has the right to withdraw from membership by notifying the Company (in writing, by website and etc).
Article 48 Termination of Qualification (Expel)① Any person whose rights are suspended for 2 times or more for violating the membership rules;
② When false information is filled in the membership application form;
③ When such person caused a severe sales loss to the Company.
For establishment of proper business cultures, the Company shall announce a list of the Members with warnings, suspended or terminated qualifications in writing or posted on the Company's official homepage.
Article 51 Matters other than the RulesMatters other than the Rules shall be in accordance with the applicable laws, ordinances and general commercial practices of other companies.
The Rules shall be enforced on the date of notification - 2012.5.4.
Any Member registered in PT.RUAN INDAH INDONESIA. can purchase the Products with membership price (wholesale price) to gain profits (retail income) from direct sales.
When customers or the Members point out the defects of Product contents or containers and request for replacement, such Product can be replaced with the same Product, if the request is reasonable in relation to the Product warranty conditions.
2. Unsatisfying ProductWhen customers or the Members request to return the purchased Product for a refund, it can be refunded if such request is reasonable in relation to the Product warranty conditions. However, in such as case, the customers or Members shall return the Product in accordance with the Act on Door-to-door Sales and etc and submit a subscription withdrawal form in writing to the Company. The Company shall refund the price after deducting the allowance already paid.
3. Excessive Stock (Overstock)Return of the unused Products that can be resold is permitted, yet the Company has the right to restrict the Members with overstock in withdrawing subscriptions and purchasing the Products. When the Member fails to return the Products on behalf of the customers who reasonably requested for return, the purchaser may request for return directly to the Company, and the Company shall refund the price. The Company shall have the right to indemnity against the Members after the price is refunded to the customers (purchasers).
4. Return ProcessThe Member who is not a customer shall have the right to withdraw the subscription on the given contract in writing within 3 months after the contract is concluded, unless the Member informed the Company of false inventory or severely damaged the Products so that they cannot be resold. The Member shall prepare a return application form, attach it to a purchase order or transaction details and submit to the Company. After return is approved, the Products can be returned.
When it comes to the Marketing Plan of the Company, a wide range of multi-level compensation in relation to the sales performance is made for the Members who have independent rights of consuming or selling the Company's Products (hereinafter referred to as "the Member(s)"). Using the Network Sales method, the Products shall be sold to customers, or consumed by the Members or sub-members. Such Marketing Plan is to compensate training and supporting activities regarding the individual's Product consumption, sales and sales of other Members.
Membership QualificationThe Member refers to anyone without obligations or conditions, who is approved by the Company after submitting the documents for membership registration. The consumer Member is the one for simply consuming the Products, and the business Member is the one for gaining income.
2. Membership Benefits※ The Company's Members shall not conduct each of the following actions.
Membership QualificationAs the Member of PT.RUAN INDAH INDONESIA., I will have full commitment as the Member and conform to the matters set forth in the 'Membership Rules' contained in the Company's membership book.
For Reputation & DignityAs the Member of the Company, I will act on behalf of PT.RUAN INDAH INDONESIA. with sincerity and honesty, and be responsible with self-esteem and community spirit.
2. Conforming to the Ethical & Enforcement RulesIn conducting the Company's business activities, I will be fully aware of the terms and conditions specified in the Ethical Rules, Enforcement Rules and other regulations, rules and guidelines, and conform to them.
3. Acknowledgement of the Marketing Plan & Accurate Delivery of the PlanI acknowledge that the Company business activities require sincere efforts. I will endeavor to fully understand the information related to the Products and the Company's Marketing Plan before selling the Products and will not spread inaccurate information. I will do my best for constant education and training. If any is violated, I will be responsible for any disciplinary action taken by the Company.
4. Guaranteeing Customer SatisfactionI will thoroughly identify customer satisfaction on the Products sold and respond to it accordingly, so that the quality of the Company's Products is not distorted, deceitful or exaggerated for customers. In addition, I will make sure that the request for complaints or return by customers is handled with accuracy and promptness in accordance with the procedure specified in the Company's official guideline, fully satisfying the customers.
5. Conforming to the Related National Laws & Company RulesIn conducting the Company's business activities, I will conform to all national laws and ordinances, including the Act on Door-to-door Sales and etc, as well as various rules and regulations established by the Company.
6. Punishing the ViolatorsWhen various regulations and rules established by the Company, including the Ethnical and Enforcement Rules, are violated, I will bear all sanctions imposed upon, including compensation for damages to the Company, restriction in purchasing the Products, suspending the membership activities and reception of support allowance and termination of qualification or rights.
The following is the explanation of Multi-Level Marketing specified in Clause 1, Article 18 of the Enforcement Rule for the Act on Door-to-door Sales, defined by the Fair Trade Commission.
When a Multi-Level Marketing organization recommended to register as a member, first check the following matters.
When a Multi-Level Marketing company recommended to register as a member, first check the following matters.
The following companies indicate illegal Multi-Level Marketing organizations. If the companies that you know are as described below, report them to the city/province, Fair Trade Commission, headquarters of the police, association of businessmen and consumer groups.
Terms and Condition Terms of e-commerce Privacy Policy
Company Name. PT.RUAN INDAH INDONESIA ADD. Allianz Tower Lt. 27A, Jl. HR Rasuna Said Super Blok 2, Kawasan Kuningan Persada, Jakarta Selatan 12980